Juergen (Jay) Heuer

Current

Director, Software research & DEVELOPMENT, ALMEX at Höft & Wessel AG

Past

Owner and Founder at SarJay GmbH (German Limited)
Director, Advanced Concepts and Technologies, Corporate Innovation and Technology at Whirlpool
Director, Connected Home, Corporate Innovation and Technology at Whirlpool Corporation

Director, Integrated Home Solutions at Whirlpool Corporation
Director, Information Security and Audit Compliance at Whirlpool Corporation
Lead/Senior Analyst, Electronic Commerce North America at Whirlpool Corporation
Analyst, Global SAP Implementation, Conceptualization at Whirlpool Corporation
Owner / Project Leader, Business Process Reengineering at SOLO - Solutions for Logistics (Sole Proprietorship)

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Education

PDMA New Product Development Certification
PRINCE2 Certification
Whirlpool University, Whirlpool Corporation

University of Michigan - Stephen M. Ross School of Business
Universität Paderborn
Universität Paderborn

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Recommended

19 people have recommended Juergen (Jay)

Connections

260 connections

Industry

Management Consulting

Websites

Juergen (Jay) Heuer’s Summary

I create success and change by instilling a drive to excellence through state-of-the-art leadership and innovative processes focused on capturing markets and reducing risk. Because I’m fluent in Technology, Finance and Marketing, I’m able to mold silos into communities and create internal relationships that drive the bottom line.

High-Value Product Development is one of the key components of a successful business, especially in a turnaround situation. That means sharing risk, reducing waste and increasing employee participation. I am experienced in all three, having delivered strategies and implementations for open innovation, low-budget scenarios and low employee morale.

If you are looking for the executive to revitalize your product development processes and department, I am your man. I know how to trade off between short-term deliverables and long-term strategies. I have shown how to get things back on track, how to make people want to come to work again and how to excite customers.

Juergen (Jay) Heuer’s Specialties:

Product Development, Turnaround, Low-Cost, Cost Reduction, Risk Reduction, Open Innovation, Risk Management, Innovation, R&D, technology management, leader development, change agent, turnaround management, integration of technology into mainstream business, bridge building

Juergen (Jay) Heuer’s Experience

Director, Software research & DEVELOPMENT, ALMEX

Höft & Wessel AG

(Mechanical or Industrial Engineering industry)

October 2009 — Present (3 months)

Responsible for the management of the team developing and deploying software suites on the core product of ALMEX e.g. (stationary or mobile ticketing systems), 40++ SW engineers, testers, support and project management personnel
Owner and Founder

SarJay GmbH (German Limited)

(Management Consulting industry)

August 2005 — October 2009 (4 years 3 months)

I am providing consulting services on Innovation Management and Product Development. More at http://www.sarjay.com and http://www.sarjay.de (in German). Both websites offer articles on these topics on a regular basis (to keep my skills sharp and honed).

I also joined the Royal R&D Society, PDMA and ISPIM to further my network in Europe.
Director, Advanced Concepts and Technologies, Corporate Innovation and Technology

Whirlpool

(Public Company; 10,001 or more employees; WHR; Consumer Electronics industry)

January 2005 — July 2005 (7 months)

Global responsibility for Electronics R&D with specific objective to accelerate product introductions in innovation pipeline

Reorganized and integrated existing functions into one team with dedicated interfaces into mainstream business

Introduced Product Development to Advanced R&D (Concept Cars). You can see the results of this work at www.whirlpool.com/centralpark and http://www.engadget.com/2005/10/07/whirlpools-concept-tv-microwave/.
Director, Connected Home, Corporate Innovation and Technology

Whirlpool Corporation

(Public Company; 10,001 or more employees; WHR; Consumer Goods industry)

September 2002 — December 2004 (2 years 4 months)

Introduced several concepts: TV-Microwave for KitchenAid (High End) and Remote Diagnostics for Whirlpool and KitchenAid on all product platforms

Managed “Mealtime Pilot” with the Internet Home Alliance, the most successful connected appliance pilot in the US at that time

After the restructuring of Integrated HomeSolutions (see below), reenergized the team and set a new direction

Set vision & strategy for Connected Appliances, resulting in Whirlpool being perceived as the leading US company in this emerging market

Designed and implemented a new & crisp market experiment approach to rapidly check assumptions and customer acceptance

Developed relationships with Fortune500 companies to co-develop connected home market

Implemented a new objectives setting process to clearly link corporate objectives to R&D objectives and achievements

Significantly improved communication with Marketing, Sales, and Mainstream Technology through the formal use of Concept Cars
Director, Integrated Home Solutions

Whirlpool Corporation

(Public Company; 10,001 or more employees; WHR; Consumer Goods industry)

January 2000 — September 2002 (2 years 9 months)

Designed and recruited the team from scratch

Global development & deployment of broadband applications with network-enabled household appliances; developed the business case for this department; co-marketed the services with head of marketing

Development and startup of Consulting Service for US Master-Planned Communities; sent first invoice ever for consulting by Whirlpool Corp

Developed European Business Case and Strategy for Networked Home

Responsible for launch of “web tablet on refrigerator plus web applications” through major retailers in the US and Europe. Developed the business plan, financial models, created the team, drove the marketing & technology development with global specifications.
Director, Information Security and Audit Compliance

Whirlpool Corporation

(Public Company; 10,001 or more employees; WHR; Consumer Goods industry)

February 1999 — December 1999 (11 months)

Position was one out of two global director roles for high-potential candidates, created by the new CIO and reporting into him directly.

Drove the first global definition and implementation of security architecture, policies, and awareness program.
Lead/Senior Analyst, Electronic Commerce North America

Whirlpool Corporation

(Public Company; 10,001 or more employees; WHR; Consumer Goods industry)

October 1997 — February 1999 (1 year 5 months)

Created this new role in the emerging area of electronic commerce; technical founder of the Virtual Commerce Group

Drove the realization of Whirlpool Web World and Online Order Processing as Intranet B2B applications (still in use today)
Analyst, Global SAP Implementation, Conceptualization

Whirlpool Corporation

(Public Company; 10,001 or more employees; WHR; Consumer Goods industry)

May 1997 — September 1997 (5 months)

Hired directly into the USA operations by the CIO based on the recommendation of the President of Whirlpool Europe

Co-developed what became 50% of the global business case for the SAP Implementation through online self-service customer management
Owner / Project Leader, Business Process Reengineering
SOLO - Solutions for Logistics (Sole Proprietorship)

(Sole Proprietorship; Myself Only; Information Technology and Services industry)

April 1995 — April 1997 (2 years 1 month)

Created first P&L reporting system for Germany's largest kitchen cabinet manufacturer, estimated ROI 500% in 3 yrs. (still in use today)

Moved logistical department of Germany's largest kitchen cabinet manufacturer from paper to electronic collaboration.

Juergen (Jay) Heuer’s Education

PDMA New Product Development Certification

New Product Development Professional , Product Development , 2008 — 2008
PRINCE2 Certification

PRINCE2 Foundation , Project Management , 2007 — 2007

PRINCE2 is the foremost project management methodology in Europe.
Whirlpool University, Whirlpool Corporation

N/A , Leading the Whirlpool Enterprise , 2005 — 2005

Week-Long Leadership Development Course for Executives of Whirlpool Corporation.
University of Michigan - Stephen M. Ross School of Business

Finance for Non-Financial Managers , Financial Analysis and Planning , 2004 — 2004

This company-sponsored course helped me design several business cases afterwards. I am using the tools today in SarJay to provide a product called "Innovation Audit" that takes (amongst others) a deep view of the financial decision making concerning innovation.
Universität Paderborn

PhD , Production Economics , 1993 — 1996

My thesis was "On the use of neural networks in industrial application". I developed concepts to use neural networks as real-time decision making tools on the shop floor as well as in logistical departments.

http://en.wikipedia.org/wiki/Paderborn
The university was founded in 1614, closed 1819, and re-opened in 1972. The university is ranking in top positions in IT and Applied IT for several year now.
Universität Paderborn

Diplom-Kaufmann (equiv MBA) , Production Management, Applied IT, Taxation , 1987 — 1993